Not able to port out

Name of Complainant Bhashan Raut
Date of ComplaintJuly 25, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Bhashan Raut:

Since last few months I was facing issues related to no network, call getting dropped, not able to hear other persons voice though call gets connected.  Hence finally I logged complaint with vodafone, but despite of follow-ups it was not resolved.

Finally I decided to port out and go with another service provider , however I was denied to do so as i not able to get upc code. It was saying payment outstanding. Hence I paid 400 extra which is lying as credit with Vodafone. Their customers care not able to solve the issues hence I visited Vodafone gallery which is 7km away from my house to sort out. But still I am not able to generate code, in gallery they checked and not found any payment issue so they asked to go to  gallery at Mumbai , i got call from service center that issue resolved, but still getting error. This is really frustrating and testing my Patience, on top of that they started sending offers to retain my subscription s

Please help  complaint id

4-74302418996.

4-74396288107

Image Uploaded by Bhashan Raut:

Not able to port out

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