Not able to convert into ESIM

Name of Complainant	Ritesh Murugan
Date of Complaint	September 28, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Ritesh Murugan:

Actually i have raised so many questions and directly gone to stores but there is no much use , i cannot convert into esim , kindly do the needful

Image Uploaded by Ritesh Murugan:

Consumer Complaints Court