Not able to claim Prime Membership included in monthly recharge

Name of Complainant Nidhi Bhat
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nidhi Bhat:

I had Recharged my number on 24th May 2021. The pack starts from 25th of May which was of Rs299. The airtel pack also included Amazon Prime Video Mobile edition. I did the recharge using Airtel Thanks App. Even after 2 days of my recharge I am not able to activate the Prime Membership.

It shows the screen whenever I try

(oh Snap!Oops!Something went Wrong)

I also tried to reach Amazon Customer care but they are unable to do anything.

I have mailed them regarding this.

 

Image Uploaded by Nidhi Bhat:

Not able to claim Prime Membership included in monthly recharge

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