Not able to cancel the bus ticket

Name of Complainant Vishnu Thanki
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishnu Thanki:

I booked a bus ticket from paytm app for Ahmedabad to Porbandar. Due to some reason I want to cancel my ticket. But when I go to the “Cancel Ticket” in paytm app, its not allowing me and telling me to reach out to support team chat. I already put these details in chat but no one is responding. I already called on customer care but no answer from there. Now, if my ticket will not get cancelled in proper time then I will lose my money. This is very unprofessional behaviour from the paytm team.

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