| Name of Complainant | |
| Date of Complaint | February 21, 2019 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My customer id of Videocon D2H service is 61097034. I have been trying to get Videocon D2H Services to give me channels as per TRAI notification. I have failed to get services through their Combo Packs (Platinum Combo HD) and “Mera Wala Pack” as also selection of individual channels on the D2H Website. I have failed to get the services I want by sending e-mail with the Channels and Bouquets and Combo packs I want. I failed to get the channels on the Videocon Infinity Pack. Their Customer Care Service on 9115691156 does not respond. Videocon apparently does not care and respect the TRAI Regulatory Orders or standards for service. How can I get some redressal?
Image Uploaded by Rakesh Panara:
Dear Rakesh,
We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.
Regards,
Team d2h
Dear Rakesh,
We would like to inform you that we are trying to reach to you on both registered numbers (9428001480, 9512765325) but you are not contactable, Kindly share the screenshot of the error code that you are facing on our website for resolution.
Regards,
Team d2h