| Name of Complainant | |
| Date of Complaint | July 25, 2025 |
| Name(s) of companies complained against | adidas |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered shoes from adidas in the month of May and returned the product and received confirmation mail that refund process will be initiated shortly . I have been inquiring about the refund for about 2 months but the are not providing me with an appropriate response simply claiming it will happen , but how long are they going to take . It has been over 2 months. Now it is starting to seem like this is a form of scam from their side , simply taking so long to return customer money that they forget about it or give up and the company can make profit without having sold a single product. This is not my issue alone, I have seen many other people talking about issues regarding the same problem and not getting any resolution. The company is claiming it is a technical issue but whose job is it to fix it. Do they want the customer to do this , do their jobs for them? How long do it take to start a refund process? Will they even do it or just keep giving weak excuses . Quite frankly it is so disappointing seeing such brand acting it such cheap manner
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