Non refunding of amount & poor customer service

Name of Complainant Shweta
Date of ComplaintNovember 19, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Shweta:

  • Today i tried to book my train ticket? but the amount got deducted & tickets were not booked…
  • worst situation was when i tried contacting customer care they just asked me to dial some other no. They kept on forwarding my call and kept giving me new nos. to dial.
  • At last when i said i wnt dial any more nos. now they simply disconnected my call.
  • Pathetic attitude and no help are the key traits of Paytm.
  • Disheartened

Image Uploaded by Shweta:

Non refunding of amount & poor customer service

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