| Name of Complainant | |
| Date of Complaint | October 25, 2018 |
| Name(s) of companies complained against | Bipin Thakuria |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Respected Sir,
On 23-9-18 my Airtel No. 7896086016 was port to Vodafone vide Porting No. AS845487 which would be expired on 5-10-18 since no message received till 10-10-18 I have recharged Rs.220/- in anticipation the balance amount would be carry forwarded to new provider, which was confirmed by “AIRTEL RETAILER”. On 14-10-18 my new service provider activated the same. It is surprise to know that the recharge amount was not brought forward when I requested the Customer Care of Airtel refuse to return the balance which inter-allia “….balance amount forfeited after port out. ” Since I have recharged after port andnot before port moreover no service was provided after recharged Kindly take necessary action as deem fit and proper.
With regards
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