Non refund of the returned item

Name of Complainant Tarun Jain
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Tarun Jain:

I had purchased the product from Amazon and since the fit was good, I had to return it. The item was picked up by the agent after checking. Amazon is refusing to refund the item saying the item provided was junk or wrong which is not possible as agent can’t pick wrong or different item without prior approval. Even highlighting this, they are putting the blame on me and refusing the refund which is nothing but a fraud.

Image Uploaded by Tarun Jain:

Non refund of the returned item

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