Name of Complainant	Jasdeep kaur
Date of Complaint	June 22, 2022
Name(s) of companies complained against	Amazon.in
Category of complaint	Miscellaneous
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I am jasdeep regular customer of Amazon . I ordered marks and spencer trousers and I was delivered wrong product that was of marks and spencer but it was some legging . I raised a return request immediately with the reason that I was delivered a wrong a wrong product with an image attached to it . After few days when I checked my amount was not refunded .. so I called customer care .Norhing happened after that . Again after fees days I called customer care . They said we need to investigate the matter. Give us few days . Then again I called the customer care .. they said the product that was returned was different than that was ordered . I was surprised at their investigation. That was my issue that I already told that I was delivered different product than what I ordered . What is my fault in all this . Kindly resolve my case and refund my amount . It’s a big harassment to the valuable customer.

Image Uploaded by Jasdeep kaur: