Non refund of IRCTC cancellation fee against cancellation of rail ticket

Name of Complainant Santanu Ghosh
Date of ComplaintJanuary 22, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Santanu Ghosh:

I had canceled a ticket booked through IRCTC through paytm gateway. The ticket was canceled as on 16th Jan’23 and irctc refunded back the amount on 17th Jan’23, as per record. I am yet to receive the payment in my bank account from Paytm though today 5 working days will end taking into count 17th Jan’23.

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