Name of Complainant | |
Date of Complaint | December 31, 2022 |
Name(s) of companies complained against | Calungute, goa, Hotel Mary Joey |
Category of complaint | Tours & Travels |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Booked in Hotel Mary Joey for 6 nights (24-Dec 11:30PM Check-in to 30-Dec 11AM check out) for stay of my family. Paid Rs 1,07,000. Had to vacate it on 26-Dec due to poor and unhygienic conditions. Hardly stayed 2 full-days. Booked another hotel and had to pay 1-lakh more for the stay. Hotel Mary Joey was charging the 5-star rate. Cockroaches, Unclean beds, broken wooden high chair & bar-shelf, had to wait for hot-water, no hot-water, approach to the room was dingy. My nephew is a special kid (visual challenges) and very difficult for him to walk-thru’ narrow path way and enter the so-called villa rooms. Requested the hotel to refund. But quoting cancellation policy they are not refunding. This is really unfair. They should atleast refund for the days I’ve not stayed.
Image Uploaded by Balakrishnan Anantharaman: