Non receipt of online order (Clothes) and non-response to emails

Name of Complainant NISHANT SINGH
Date of ComplaintJanuary 21, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by NISHANT SINGH:

Dear Sir/Madam,

This is to bring to your kind notice that i had booked 2 nos of sweater from Pantaloons website on 29.12.2024 and the order was confirmed by M/s Pantaloons vide their email. Order Number 8853616. The amount of 1998 Rs/- was also deducted from my account.

However, till date i have not received the product nor i have received update on same. Pantaloons is not responding to emails.

This kind of attitude towards customer is not acceptable. Kindly take necessary action against the firm for the above irresponsible attitude.

Thanks & Regards,
Nishant Singh
+91 8734055515/ + 971 552079486

Image Uploaded by NISHANT SINGH:

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