| Name of Complainant | |
| Date of Complaint | October 1, 2020 |
| Name(s) of companies complained against | Vodafone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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I had family plan in Vodafone. Despite my repeated attempts and promises, I was not allowed to include any of my family members. When I decided to port out, I always got a message saying existing contractual obligation. This was the family plan and I don’t know why I could not port even if there was a family that had no other members. Finally, I asked myself to be removed from family plan and also have complaint number. I was promised removal in 24 hours and it never happened. Vodafone doesn’t respond.
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