Non-payment of returned product and rude behaviour of the customer care executive

Name of Complainant Amritpal singh
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Amritpal singh:

I ordered one product from Amazon and it was not of good quality. I returned the product but they refund the amount on the Amazon pay balance. I never use the Amazon pay balance. Earlier, whenever i returned my order, i always get my money in my bank account. Now they are saying that they cannot do anything. I would also like to add that the customer care executive is so disrespect and very rude. The amount in the Amazon pay balance is useless and i never selected the option of payment into my Amazon pay balance.

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Non-payment of returned product and rude behaviour of the customer care executive

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