| Name of Complainant | |
| Date of Complaint | April 11, 2021 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I bought something from amazon and my money got debited but after sometime the order itself got cancelled and they messaged me that my money got refunded but when I checked it wasn’t. So I contacted the customer care and they asked me to wait till 5th April, but today itself is 7th and no refund has been done. When I again contacted the customer service they said that they’ve issued the refund and I should contact the bank and when I contacted the bank they said that there has been no refund issued. Then I again contacted the customer service, but they again said that its the banks fault and bank again said its the company’s fault.
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