| Name of Complainant | |
| Date of Complaint | October 6, 2026 |
| Name(s) of companies complained against | Rupee112 |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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I had a loan of ₹17,000 from Rupee112, which was settled for ₹13,000. I paid the full settlement amount on 13 July 2026. Since then, I have requested the NDC/No Dues Certificate more than 10 times, but the company has now stopped responding to my requests. Despite making the complete settlement payment, I am still receiving payment reminders, causing unnecessary harassment and mental stress.
Failure to issue the NDC and confirm account closure despite full settlement amounts to deficiency in service. I request the Consumer Commission to direct the company to immediately issue my NDC/Closure Certificate, confirm ₹0 outstanding, and stop all further payment/recovery reminders.
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