| Name of Complainant | |
| Date of Complaint | May 22, 2025 |
| Name(s) of companies complained against | JIO FIBER |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to express my extreme dissatisfaction with the complete failure of my internet connection at my address, plot-1603/2704,kalinga nagar k3 ,paikarypur,Bhubaneswar ,odisha. The internet service has been completely unavailable since 21st april to till date and has been a major disruption to my work from office and daily activities.
I have already attempted the following troubleshooting steps: rebooting the modem, restarting the router, checking the cables. These efforts have not resolved the issue, and I remain without internet access and also have raised multiple service request from 21st april Request id-SR00002C6B2X, 25th april Request id – SR00002C1EK4 ,7th may Request id- SR00002d3RZH, 13th may Request id- SR00002DFQQ9 which remains unsolved.
This lack of service is a significant inconvenience, as I rely on a reliable internet connection for working from office, accessing educational resources
I request that you take immediate action to restore my internet service and investigate the cause of this outage. I expect a prompt resolution to this matter and request that a technician be sent to diagnose and fix the problem.
I look forward to hearing from you soon and receiving a prompt resolution to this issue.
