Non-delivery of the product while I got the message that the product is delivered

Name of Complainant Dilshad Virani
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Dilshad Virani:

I have not received this product and have bern chasing your customer care like crazy since the past more than 3 weeks but the only response I have been hearing from all the CCEs is that I should wait for 24 hours and something will be done. I have been waiting these 24 hours since 25 days but it seems these 24 hours are unending for a company like Flipkart. I have been resisting myself from going on social media with this thing where I can let the world know the pathetic customer service that Flipkart provides. If the appellate authority will fail to resolve this issue (resolution for me is either I get my product or I get the refund), I will be forced to go on all possible social media platforms. Hope to get the resolution asap

Image Uploaded by Dilshad Virani:

Non-delivery of the product while I got the message that the product is delivered

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