Non delivery of products & non refund of Prime membership amount paid along with the order in advance

Name of Complainant Anjana
Date of ComplaintSeptember 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Anjana:

I had placed an order for a mobile phone and along with that also paid for earlier renewal of Prime membership.

The product was to be delivered the next day. They neither delivered the next day or the day after. I made several follow-up on the order. Finally they conveniently cancelled the order & initiated refund. I want the redunf of the Prime membership also (which is still not due for 15 more days) But they are refusing to refund the amount.

Very unfriendly & poor service

Image Uploaded by Anjana:

Non delivery of products & non refund of Prime membership amount paid along with the order in advance

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