| Name of Complainant | |
| Date of Complaint | August 9, 2025 |
| Name(s) of companies complained against | D Couple Online Couture (@d_couple_online_couture) |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to formally raise a concern regarding my order of two tops placed on 11 May 2025 from D Couple Online Couture (@d_couple_online_couture). I made a payment of ₹1649 through Google Pay on the same date.
At the time of placing the order, I clearly informed her that I required the products for a function on 22 May 2025. However, I received only one top on 27 May 2025. When I contacted you regarding the missing item, you assured me that I would receive it by the first week of July.
Unfortunately, that did not happen. After multiple follow-ups, the lady replied on 15 July 2025 stating that the product would be delivered within 10 to 15 days. As of today, I have still not received the item. Since then, I have repeatedly tried to contact you via messages and calls, but there has been no response.
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