| Name of Complainant | |
| Date of Complaint | March 20, 2024 |
| Name(s) of companies complained against | @Fashionvastras |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I am writing to formally lodge a complaint regarding my recent order with your company, placed on 26/02/2024. Despite your stated delivery policy of 14 days, it has now been 23 days since the order was placed, and I have yet to receive the product.
I have reached out to your company multiple times via Instagram and WhatsApp, expressing my concerns and seeking an update on the status of my order. Unfortunately, I have not received any satisfactory response or resolution to this matter.
As a consumer, I am deeply disappointed by the lack of communication and failure to fulfill your promised delivery timeline. It’s giving me mental torture everyday and I ended up with multiple issue within my Family too.
I hereby request immediate action to provide a full refund along with the compensation for not delivering the product on time.
Image Uploaded by Sangeetha Karthikeyan: