Non-delivery of product

Name of Complainant Geetanjali
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Geetanjali:

I did not receive the product. I did not receive a single call before the delivery. On 10th June 11:36 pm, I received a message from E-Kart saying that my item has been delivered by Vishal Kumar. I requested for a return of the product in order to talk to Flipkart customer care as I could not reach them. I asked for the contact of Vishal Kumar from a delivery person and talked to him. He refused to take ay responsibility without calling me and saying that its been delivered. He challenged that I can go and complain whoever I want, he does not care.

I need a refund from Flipkart. They should have stricter policies for deliveries and generate PINs to verify the delivery.

Image Uploaded by Geetanjali:

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