| Name of Complainant | |
| Date of Complaint | August 3, 2022 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi, I had ordered Sony headphones on 17 July 2022 order Id 407-0052245-7793975. But i did not received the item It was the otp based order. I had not meet any delivery agent. I did not given otp to anyone. Some thing is wrong in this case.
Loop of my order
I had ordered the item on 17-07-2022
Item was delivered on 27-07-2022 at morning around 6 am. But i had given office address. Which means order timing should be 10 am to 6 pm.
Due to some misunderstanding with your Amazon chat agent he has raised replacement order of the same product on 26-07-2022. If replacement order was ordered on 26 July how it is possible that item showing delivered on 27 july.
Some thing is happening wrong in this case.
I had ordered many items on Amazon but i didn’t faced any issue.
Attaching the order delivery screen shot. If you required any other information. I will provide the same.
Your help in the above mentioned situation is highly appreciated.
