Non delivery of item and causing discomfort

Name of Complainant PRIZM CHAUDHARY
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by PRIZM CHAUDHARY:

I had order a product named Jimmy cat litter from Amazon

Order date

11-Mar-2021

Order #

171-7930286-6793905

Order total

   385.00 (1 item)

I got a message that the product would be delivered to me . I waited for it. When I didn’t recieve it I contacted the customer executives they promise me that the product  would be delivered on the next day. I contacted them every day and they said the same thing. Then they accepted that it was lapse on their side. They forced me to wait when I wanted to cancel the order due to non delivery of the product till today on 25 th . I requested them that I am working personnel and can’t keep waiting for the time frame. They kept me in the dark in the name of policy of third party seller . Now when I demand the policy document now they are telling me it’s confidential.

I seek compensation for the mental agony they caused to me.

Image Uploaded by PRIZM CHAUDHARY:

Non delivery of item and causing discomfort

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