Non delivery and then subsequent cancellation and again delayed delivery

Name of Complainant Shreyansh Subham
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Shreyansh Subham:

I ordered one plus nord CE2 mobile on 29 July and next day delivery executive came but he was unable to scan the parcel and next day even after repeated call there was no status update as when it would be delivered so I had to cancel the order.
Again I placed the order for same.Product on 2nd August and from last two days the product is in Pune delivery hub but not out for delivery.when call customer care they just repeat the scripted sentence which any help telling why it is not out for delivery even if it has reached nearest delivery hub.

Image Uploaded by Shreyansh Subham:

Non delivery and then subsequent cancellation and again delayed delivery

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