No solution provided and extremely rude behavior

Name of Complainant Kusum Nevatia
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Kusum Nevatia:

My mom called the customer care from 9088812456 for an enquiry for her no for 9831256535. She was advised to visit the vodafone center for a minor detail of past RECHARGE in COVID19 situation inspite of telling them that she was a senior citizen. Government is asking senior citizens to stay at home and these people fail to cooperate with their customers.they were even requested to give the details a day or two later after finding out the same but the same was also denied. What kind of service is this from a brand like vodafone ????? U people dont deserve to be a part of service industry for such pathetic service

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No solution provided and extremely rude behavior

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