Name of Complainant | |
Date of Complaint | May 20, 2023 |
Name(s) of companies complained against | Voltas |
Category of complaint | Internet Services |
Permanent link of complaint | Right click to copy link |
Share your complaint on social media for wider reach | |
Hi team,
I bought new voltas Ac on 23rd April 2023, and within 15days its stopped working and cooling, so i have raised request request number 23050720269 on 7th May 2023, so 1 technician came and said gas leaked and its installed by third party and when i showed proof that it is installed by “Raj kumar engineering corporation Gorakhpur” then they agreed and said ok they will fill they didnt fill in 3 days so i raised again request on 10th may (Request number 23051030735) and again same story 1 technician came and false accuse that we didnt install again I showed proof so again they made false promise and No one came, its been 7 days and I have escalated the issue with ASM Avinash kumar tripathi called him 10 times but No response, No response from technician and customer care, i feel like getting tortured by customer care, it seem like we are the slave. And My Ac is just 15days old and this is the service I am getting, i am thinking why I bought Voltas Ac
Dear Anuj,
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.
Regards,
Voltas Online Team
Dear Anuj,
We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Regards,
Voltas Online Team