| Name of Complainant | |
| Date of Complaint | February 12, 2019 |
| Name(s) of companies complained against | Vodaphone |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have mentioned below the mail which I had written to them for complaining about the network and unreasonable bill amount.
But till date no response from their side has been received either via mail or telephonic.
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Dear Sir/ Madam
This is reference to repeated telephonic calls addressed at various intances to your customer service department for your faulty network and unreasonable bill amount.
With intense pain I would like to inform you that i have been facing tremendous challenges in my routine work just because of your faulty network. I had addressed this issue quite many times but nothing has been done till date at your end to resolve the problem.
Each time when I call your executives to complaint about the network and bill, only fake assurances is what i get in return.
You are not able to provided a better network to your customers and the height is when you penalise the customers with late payment fees.
I humbly request you to track my mobile and watch how much data have i consumed from past 8 months. After tracking down the details you will get to know what as a customer Iam going through. But as a loyal customer I had always preferred vodafone over others and kept on paying money to them in return of such a poor service. This was a blunder at my part.
But now my question to you is that why should i pay this amount to you????
Consider it my request, either fix my problem or let me know if u can’t so that i may get away from you to a better service provider.
Quick response is solicited.
With Best Regards
Suyash Srivastava
7874795895
