No response after making payment

Name of Complainant Faheem Ahamed
Date of ComplaintAugust 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Faheem Ahamed:

I got into a new job and this requires good internet connection to work from home. I needed this urgently and so chose Airtel. I registered on my Airtel app for broadband connection and a lady named Madhu called me immediately and explained the packages and specifically told me that it would be fixed in a day for sure. I made the payment that day itself and sent her screenshot and this was 5 days ago. I have no update till date.

Image Uploaded by Faheem Ahamed:

No response after making payment

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