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No Resolution of my complaint Hitachi

Name of Complainant Pulkit Arora
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Pulkit Arora:

Service Request No: 22081804779

I purchase Hitachi Window AC from Amazon. I book first service from Hitachi and on the service, the serviceman reported defect part and the Hitachi person promise me to replace my defective part as my A.C is under warranty.

But according to hitachi, currently the new parts not in stock. I tried to contact many times but there is no resolution for more than 15+ days. Even they can’t even provide the expected date.

Image Uploaded by Pulkit Arora:

No Resolution of my complaint Hitachi

2 thoughts on “No Resolution of my complaint Hitachi

  1. Dear Pulkit,

    We regret that you are facing any issue with your product. One of our representatives will be in touch soon to assist you with this.

    Regards,
    Team Hitachi

  2. Dear Pulkit,

    We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

    Regards,
    Team Hitachi

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