| Name of Complainant | |
| Date of Complaint | September 3, 2022 |
| Name(s) of companies complained against | Hitachi |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Service Request No: 22081804779
I purchase Hitachi Window AC from Amazon. I book first service from Hitachi and on the service, the serviceman reported defect part and the Hitachi person promise me to replace my defective part as my A.C is under warranty.
But according to hitachi, currently the new parts not in stock. I tried to contact many times but there is no resolution for more than 15+ days. Even they can’t even provide the expected date.
Image Uploaded by Pulkit Arora:
Dear Pulkit,
We regret that you are facing any issue with your product. One of our representatives will be in touch soon to assist you with this.
Regards,
Team Hitachi
Dear Pulkit,
We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Regards,
Team Hitachi