No reply from the website for return request

Name of Complainant Uma Maheswari
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Uma Maheswari:

I ordered a dress from Liiws.com and an executive spoke to me, before confirming the order. I asked her, if the dress is not fitting then can I return the dress. She told that I can return the dress by sending an Email to [email protected] and I need to return the product within 5 days. After knowing about the return policy from her, I ordered the dress and my order #8287. Due to size issues and quality issue, I sent an return request to that Email address on the same day but its been more than 2days and still didn’t get any reply. I tried reaching to that number 9157416106 but she is not picking the call and avoiding my calls. I paid Rs.1400 and I don’t want others to waste their money like me.

Image Uploaded by Uma Maheswari:

No reply from the website for return request

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