No refund upon cancellation

Name of Complainant Prem Swaroop M
Date of ComplaintAugust 20, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Prem Swaroop M:

I have raised for a refund of my ticket due to no travel for Covid reasons. Booking IDs:

NN2910653004464

NN2813453003940

It has been 5 months already and every time I hear from the travels is an automated reply. They just say they have raised an refund application to the airlines (air India) and once they approve/refund they can provide me the refund. It’s been more than 5 months my money more than 1lac stuck with them for which I am paying interest ?. I am lodging this complaint against makemytrip & Airindia assuming things can be expedited and necessary action is taken against them. They have just taken Covid as a reason and playing games wit the consumers.

request you to please help in this regard.

Thank You!

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No refund upon cancellation

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