| Name of Complainant | |
| Date of Complaint | August 22, 2021 |
| Name(s) of companies complained against | Amazon India |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I purchased an iPhone 11 (INR 52,999) during prime days sale using HDFC credit card but as per sale advertisement I did not get any discount.
In the amazon.in home page, it was clearly mentioned that discount was up to 1750 OR 10% on HDFC credit card.
Also the iPhone I purchased was clearly mentioned in the list of phones which were eligible for the discount but still I did not get any discount.
To clarify this issue, I tried to call customer service center but did not get any proper solution/answer. Thereafter I also raised this concern with Amazon on cs-reply@amazon.in and here also I’m not getting response even after sending multiple reminders.
PFB details:
Name: Hansraj Tamgadge
e-mail ID: meethansraj@gmail.com
Order Number: ORDER # 406-9454264-7904334
Delivered on: 29th July 2021
Request to help & resolve this concern as Amazon is behaving like a shameless e-commerce platform who is trying to portray something and actually doing something else.
They also do not even care to respond to such concerns raised by customers.
Image Uploaded by Hansraj Tamgadge: