No refund initiated even after 2.5 months

Name of Complainant Manjula Nandagopal
Date of ComplaintMay 27, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Manjula Nandagopal:

I have been having a poor customer experience with gozefo for the last 3 months. I had placed an order of 3 products out of which one was cancelled. The cancelled product is worth 15k rupees and I have been following up with the customer service on the refund to be initiated but to no avail. I still see no progress on the refund issue even after raising a ticket with the customer service. The ticket number for reference is  5879600994

5879600994

Ticket No:5879600994

Image Uploaded by Manjula Nandagopal:

No refund initiated even after 2.5 months

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