No refund from Reliance smart for double payment

Name of Complainant Madhura
Date of ComplaintMarch 2, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Madhura:

No refund of my double payment at the reliance smart point outlet it happened like this.

I first Paid via Paytm upi Money was deducted but the bill was not generated in their system cashier said no worries u will get the refund and try paying using another payment method hence believing him again I paid cash on 5-2-2023 and this time bill also generated but till date i have still not got my refund of payment that was successful from my end but bill not generated

on complaining it reliance customer care service ( called them many times) always told will get resolution in 7 days and after that register a new complaint.Almost 1 month passes but no Refund

Thanking You

Image Uploaded by Madhura:

No refund from Reliance smart for double payment

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