| Name of Complainant | |
| Date of Complaint | January 15, 2019 |
| Name(s) of companies complained against | PayTM |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have registered a complain with following query id
- 102413249
- 102412974
Both are related to fast tag charges which were already paid for by credit card. Inspite of multiple follow up there is no response. When you call the customer help, the only answer is that money would be refunded in 45 days, when asked for a written confirmation with a date that’s never confirmed.
not only poor quality of service, but also complete lack of empathy and understanding.
If the money is not refunded and there is no response, need to raise complain with consumer court.
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