no refund even after a month from jiomart, fraud portal

Name of Complainant Jayanti Bhayana
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Jayanti Bhayana:

i had made an order of 2373.69 on 19th July, partially through sodexo and another part through UPI. Since then I have been waiting for the order to be delivered. Now, the status shows delivered but I still haven’t received the order. I had made several complaints on the toll-free number. My first complaint number was 0022926171, on this complaint no action was taken, every time I call them, they tell me that my refund status is still under process and will take a few days and its been a month now and I still haven’t received my refund. another complaint number was issued to me- 0022941659, on this also no action has been taken yet. they tell me that they have made a request of my refund and has forwarded my complaint to seniors to check as to why this is taking so long. To date, I still haven’t received a single call or text or acknowledgement from your side with regard to either of the complaint.I don’t know if this is a fraud company or what as it is not expected from a company like jio.

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no refund even after a month from jiomart, fraud portal

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