No Refund done by KinKin cake

Name of Complainant Sachin Ainile
Date of ComplaintJune 11, 2024
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Sachin Ainile:

I ordered (Order Id- 17340) the cake on 24th September 2023 on your website (Kinkin). However, they failed to delivered cake. I received the confirmation email for the cancellation & refund request on the following day.
After taking several follow ups in the past I’m still awaiting the refund. It has been seven month no refund & also no update till date. There is no customer care & only email id is available for formality purpose, chat available but just for show off as running on website but actually no responce apart from my message.

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