No refund after return

Name of Complainant Pallavi
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Pallavi:

I placed a COD order with ID: FL0191344703 which was delivered in Nov 2020. It was delivered to me but it was marked as returning to seller. I contacted Ajio for return and they picked up the item on Feb 20, 2021 after calling them multiple times. Now they are not refunding my money. Every time I call or email them, I get a standard reply that issue has been escalated and I need to wait. It’s been 4 months and I’m tired of calling and following up with them. I need my refund.

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No refund after return

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