No refund

Name of Complainant Rajeeta Basur
Date of ComplaintJune 25, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajeeta Basur:

i ordered a flower bouquet from the website my flower app but i got a call from them that won’t be able to deliver it.( date 31 may )
But i still have not got the refund yet.
it was of 499 rupees.( order number #100388746)
they said they will refund it
but gave me a coupon code
i used coupon code for another order #100394155
Again they called me after a few hours and said that they won’t be able to deliver and that i will recieve my refund ( date 12 june )
today is 25 june

Image Uploaded by Rajeeta Basur:

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