No proper response.. playing with my old account money

Name of Complainant K.Keerthana sai
Date of ComplaintMay 16, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by K.Keerthana sai:

namaste,
i have an issue regarding paytm login. I lost my old sim ,i could not get back the old sim, so i contacted paytm customer care and they told me to send proofs, i have send all the proofs, i got a reply like , “please make your paytm balance=0 ”

As they requested i made it 0.
it been more than 20 days, no reply from them.
everyday i am calling them, but they are telling , they will resolve issue as soon as possible

That “as soon as” has become more than 15 days,
so, i want to complain about this issue

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No proper response.. playing with my old account money

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