No network at place of residence

Name of Complainant Nitin Thapliyal
Date of ComplaintJuly 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nitin Thapliyal:

Good afternoon,

I don’t have a complaint per se but I have a service request. I am living in a place called Rangamati near Malbazar, Jalpaiguri district West Bengal. Presently, I recieve signal tower on my phone however, there seem to be no connectivity. I see full network strength but browsing data service is very weak and calls also take a lot of time to connect which is resulting in lot of problems. I am serving in Army and have a very strong liking towards Airtel. I request if a service representative of your company can visit my location and assist in improving network facilities at my current place of residence. It will be a huge favour. I also want to bring to your notice that there are 300-400 users at the same location, since it is an army unit, who are affected by this issue.

My contact is 7219847295. I request for a call back asap. Waiting in anticipation.

 

Thank you

Nitin ( Rank not disclosed)

Indian army

Image Uploaded by Nitin Thapliyal:

No network at place of residence

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