Name of Complainant	Allen Stokes
Date of Complaint	March 28, 2022
Name(s) of companies complained against	Amazon.ca
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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I have NOT been able to read a book. I login and go through ALL the HELP and it does not apply.
There is mention of IF no help found I will be contacted with live help.
There is no CONTACT supplied or directions of HOW WHERE and WHEN to GET so called contact help. I have not even been able to send a request or feedback. In the Kindle app there is a FEEDBACK section. I wrote it up and it said UNABLE to send. TRY LATER. why ? When ?
No way of contacting support even though I am logged in and registered as a customer.
FRAUD is claiming they will help and do not follow through. Avoid helping. Deny access to help.

SPECIFICS of my example of problem :

On my kindle ebook, What’s in the Way is the Way, goes to page 125 and does NOT go to pages 126 through 130. Right Arrow Click or direct ____ ###

That is just an example that occurs in MOST of this book.

I have resynced, deregistered and redownloaded.
I even went tro a prior KINDLE version 1.31 to remove DRM to save as a text file – which FAILED.

I can NOT read the book as it is.

Please help me,
Allen Stokes
allenps@protonmail.com

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