No Dish TV service for 21 days

Name of Complainant Prasant K Nayak
Date of ComplaintMay 24, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Prasant K Nayak:

 

Two dishtv connections in my house are dysfunctional since 3rd of this May. I have raised two requests regarding the same on 11th of this May. Ticket numbers are 493142677 & 493143538.

I am having a harrowing time dealing with dishTV costumer service representatives who have been promising me asap resolution without any real intent to follow up on the issue. Their cliche remarks and false promises are now not only harassment but are also blatant violation of basic tenets of customer rights. As per their guidelines, I should have got a resolution in 96hrs but even after 14 days of raising my concern there hasn’t been any progress on this matter. I have been charged for Non- Service. All I hear everyday is that it will be done in next 24 hrs. The goal post shifts every day and there is no change in status.

Please consider my case help me get a resolution.

Regards

Prasant K Nayak

Email: Praprasant.nayak@gmail.

Image Uploaded by Prasant K Nayak:

No Dish TV service for 21 days

2 thoughts on “No Dish TV service for 21 days

  1. Dear Prasant,

    Hope you are doing good.

    We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

    Regards,
    Online Team
    DishTV

  2. Dear Prasant,

    Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

    Regards,
    Online Team
    DishTV

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