No activation of new sim card Vodafone

Name of Complainant Anand wagh
Date of ComplaintNovember 14, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anand wagh:

I had ported my four numbers from Airtel to Vodafone through Vodafone sales executive. One of the numbers 9920731374 got activated easily without any delay. For other 3 numbers, the activation link was opened on 12th Nov  at 11.40pm and was closed after 1.5 minutes and I was supposed to do the tele verification of the numbers within that time window. This is the feedback I received when called 199 on 13th Nov morning aftra inserting the new sim. Since the s the card is in deactivated state, ands now I have been asked to go to a Vodafone store for doing the verification. This is a pathetic service I received. Following are main concerns

1. The online faulty activation procedure.

2. Expecting completion of verification within 1.5 minutes that to at odd hours 11.40 pm.

3. No customer friendly service

 

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No activation of new sim card Vodafone

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