| Name of Complainant | |
| Date of Complaint | September 28, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I replaced the old SIM with the new one yesterday. They promised it would work after 6 hours, however, it is over 18 hours but the new SIM is still not working. Second, their customer care is the lousiest, it will take over three minutes on the pre-recorded menu to reach nowhere. I simply wanted to speak to the customer care executive but it does not give options. Its like asking a critical patient to fill up unending lengthy form.
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