Name of Complainant	Rasika Honwad
Date of Complaint	June 25, 2019
Name(s) of companies complained against	Vodafone
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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on 20th June We took new SIM from your retail shop in Pimpri Pune for my phone number ‘9765948238’. I have submitted my proper documents to retailer. But he has done some mistake and due to that my new number not yet started.

We went to retailer shop from where I took new SIM and I got to know that there is some issue in YOUR SOFTWARE for Date of Birth. I think it is mentioned as 01/01/1900.

That retailer told me that to resolve this issue, I have to visit your Vodafone Store at Shivaji Nagar Pune.

So issue is present in your database and to resolve this issue why I have to visit Vodafone Store? And even I will submit the same document there. So why are you not working by Mail?

Another point is that, Every day I am getting one mail rely, telling that (every day) NEW EXECUTIVE will work on this issue. TO change or verify the Birth Date how many days you need it ?

Not good Service we are getting from Vodafone.

Thanks,
Rasika

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