New hitachi AC gas leakage

Name of Complainant Vansh khoshya
Date of ComplaintJune 4, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Vansh khoshya:

It’s been less than 1 month since I bought Hitachi 1 ton split AC ( sr no EAFG312HEDO) manufactured by johnson controls – Hitachi air conditioning Ltd, hitachi complex, karannagar, kadi, Dist. Mehsana and it started malfunctioning. The technician called it a gas leak and took 2000 INR to refill. Installation was up to the mark everything with the unit was fine then how can a gas leak happen in a New Ac unit. Who is liable to pay the additional gas filling cost? Hitachi doesn’t even cover this in their warranty. I Hope Hitachi comes forward to resolve this issue and pay the adequate cost incurred.

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